Return & Cancellation Policies

Generally we do not offer any return policy on all products without a valid reason. However we do extend 7 Days Manufacturer Defect coverage for all products. If you need to return your defect product, please contact us via email and details as below:

Name :

Contact : Registered Mobile Number & Email with IPO App

Order ID :

Product Name :

Return Request Remarks : Please provide us as many details as you can to explain the defect condition of the product.

At this current moment we do not accept any cancellation after payment made as most of our products are made to order hence the competitive pricing.

Note: All products should be returned in the same condition as received.

Copyright © 2018 Eco Group Holdings Sdn. Bhd. All rights reserved.